Incorrect Orders
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I'VE RECEIVED AN ITEM I DID NOT ORDER, WHAT CAN I DO?
Thanks for being honest! We can get that sorted.
RETURN BY POST
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Conscious of convenience, our Team can provide you with a free postage label to get the item back to us, just reach out to us when you're ready. -
MY ONLINE ORDER HAS NOT ARRIVED AS EXPECTED, WHAT CAN I DO?
On rare occasions, packing errors may occur. If this happens, you may return the item by post.
WHAT IS THE RETURNS PROCESS?
You are welcome to return any item affected by an order issue back to us through the post for a full refund at no cost to yourself.For return label creation and all the information on how to complete an online return, see our Online Returns Portal.
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