Can I place an order over the phone?
Call us on 1800 954 509 and press 1 - our product experts will be happy to help you place an order over the phone.READ FULL ARTICLE
PayPal Free Returns
If you paid with PayPal, you can get a refund on your return shipping costs if you need to send something back - up to $45 per return and 8 returns each year.
How to get your money back on return shipping
- Login to your PayPal account and activate "Refunded Returns".
- Submit a request with your proof of purchase within 30 days of return and 150 days of purchase.
- Once approved, your refund will appear in your PayPal account, typically within 5 business days.
What's not included?
- Any items that haven't been paid for in full with your PayPal account.
- Any products excluded from our Returns Policy.
Activate Refunded Returns now.
- What payment methods can I use? READ FULL ARTICLE
- What is Afterpay and how does it work? READ FULL ARTICLE
- Why isn’t my payment going through? READ FULL ARTICLE
International Credit Cards
Unfortunately, we are currently unable to accept overseas cards as payment. However, we do offer PayPal and Afterpay for customers wishing to purchase their items from our Australian site to be delivered to an Australian address.READ FULL ARTICLE