Can I update my delivery address after I've placed my order?
Our team work quickly to get orders picked, packed and out the door to you - so we can't guarantee that we'll be able to update your delivery address.
If you have just placed your order, or you have not received a tracking number:
Please contact our Saucony Experts here.
There is a short window of time before it's ready to be shipped that we may be able to update the address for you.
If you have been sent a tracking number:
We are unable to update a delivery address once an order has been packed.
Please get in contact with StarTrack on 13 23 45 and provide them with your tracking number. There is a small window in which they may be able to update your address. Any address updates successfully completed by StarTrack will add an additional business day for delivery on top of the standard delivery time.READ FULL ARTICLE
Can I cancel my order?
We take pride in our fast delivery which means that most orders are packed and dispatched within a short amount of time.
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Unfortunately, we are unable to make any changes or cancel your order. Once you receive your item(s), you can return them in accordance with our Returns Policy.