Saucony Australia will happily accept a return within 30 days of purchase. Double-check that your items meet our Returns Policy.
Important to note! We do not offer exchanges for online orders. You'll automatically be issued a refund for any returned items. If you would like to exchange an item, we recommend placing a new order online and return your existing item.
3 main requirements:
- returned within 30 days of purchase (with proof of purchase available if requested)
- unworn, unwashed and undamaged with original tags attached
- In original packaging and condition. Items cannot be sent back with their packaging exposed, taped up or otherwise damaged.
Please follow the instructions here on how to organise your return.
Having difficulties? Get in touch with the Customer Experience team below and we’ll be able to assist you.