If your parcel is on its way back to us, you'll be refunded within 2-5 business days once it arrives at our warehouse.
Some possible reasons why your order was unable to be delivered:
- Your delivery address was incomplete or incorrect
- No one was present at the delivery address to receive the parcel
- The delivery was rejected
Once your parcel has been returned to us, unfortunately, we can't send the parcel back out to you.
We understand that you're hanging out for your new item(s), so we suggest repurchasing and placing a new order and providing an address where they can be signed for, such as your place of work.