Yes. If you've shopped online and had a change of mind, you can return in-store provided the item(s) meet our return conditions below:
- Item(s) were purchased within the last 30 days and proof of purchase can be provided
- Item(s) must be unused, unwashed, or otherwise undamaged
- Item(s) are in original, undamaged packaging (shoes in original shoebox, apparel with original hang tags attached)
Head into any Saucony brand store* with your item(s) and proof of purchase - email order confirmation, order number (SAUAU) or bank statement. If you paid with card, please bring the same card in-store so your refund can be processed.
*Please note: orders placed via our website (your order number will start with SAUAU) can only be returned to a Saucony brand store, which is highlighted in green on our store locator. Please do not return your order to a third-party stockist.
Your refund will be processed back via your original payment method, whether it's card, PayPal or Afterpay. See here for more information.
Please note: any shipping fees applied to original online orders will not be included in your refund, even if the whole order is returned.